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- VENDOR: Aquafresh RO
Aquax Regal RO Water Purifier
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Description
Aquax Regal RO Water Purifier
Frequently Asked Questions
1. How can I purchase an Aquafresh RO product?
You can purchase directly from our official website or through authorized sellers. Always verify the seller before placing your order.
2. Is the product covered under warranty?
Yes, eligible products purchased from authorized sources are covered as per the applicable manufacturer warranty terms. Products purchased from unauthorized sellers may not receive warranty or company service support.
3. How is the product delivered?
Orders are shipped through reputed courier partners. Tracking details are shared once the shipment is dispatched.
4. Is installation included?
Installation is provided as per the product/service terms. Our service team will coordinate with you for installation after delivery.
5. How can I request after-sales service?
You can contact our customer support team by phone/WhatsApp or submit a service complaint through the website.
6. What is Advance Partial COD?
For selected COD orders, a small advance payment is required to confirm the order, and the remaining amount is payable when the product reaches your doorstep.
7. Can I cancel my order and get a refund?
Refunds are processed according to our cancellation and refund policy. Advance payments may be subject to applicable terms, so please check the policy before ordering.
8. What if the product or any part is broken when delivered?
Please do not install or use the product. Take clear photographs/videos of the package and damaged parts and contact us immediately. The issue will be handled according to our damage/return policy.
9. What should I do if I receive the wrong or incomplete product?
Contact us immediately with your order details and photographs/videos of the received package. Our team will verify and assist you as per the applicable policy.
10. How can I contact Aquafresh RO Support?
You can contact our support team through WhatsApp: 8860707040 or submit a complaint through the service request form on our website.
Shipping & Returns
- Free shipping most of Pincode in India.
- Standard delivery within 2–5 business days
- Easy 7-day returns
- Return items in original condition for a full refund
Standard delivery within 2–5 business days
Return items in original condition for a full refund

