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- VENDOR: Nexlin Water Purifier
Genius Water Purifier: Smart Filtration for Modern Homes
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Description
Experience Ultimate Purity with Genius RO
The Nexlin Genius RO water purifier is engineered to provide 100% safe drinking water, even from high TDS sources like borewells or tankers. When considering a new system, many customers look for an Apple Fusion Copper Water Purifier review for comparison, but the Genius series stands out with its high-capacity storage. In fact, the Genius water purifier 14 ltr price offers incredible value for large families who need an uninterrupted supply of purified water.
Often searched as the Aqua Genius water purifier, this advanced system features a multi-stage process that includes RO, UV, and Copper-Alkaline technology. Despite its premium features, the Genius RO water purifier price remains competitive, making it an accessible health investment for every household. For installation or maintenance, the Genius water purifier customer care number is just a call away, ensuring your machine stays in top-notch condition for years to come.
Product Advantages
- High Storage Capacity: Features a massive 12–14 liter tank, ensuring water availability even during power outages.
- Copper + Alkaline Benefits: Infuses water with essential copper ions and maintains an optimal pH level for better immunity.
- Smart LED Indicators: Real-time alerts for purification, tank full, and power status for a user-friendly experience.
- Advanced TDS Controller: Allows you to adjust the mineral levels of your water according to your taste preferences.
- Durable ABS Body: Crafted from premium food-grade plastic that is corrosion-resistant and long-lasting.
Product Specifications
|
Feature |
Details |
|
Model Name |
Nexlin Genius / Aqua Genius |
|
Purification Technology |
RO + UV + UF + TDS + Copper + Alkaline |
|
Storage Capacity |
12 to 14 Liters |
|
Body Material |
Food Grade ABS Plastic |
|
Suitable TDS Level |
Up to 2000 ppm |
|
Purification Capacity |
15 Liters Per Hour |
|
Installation Type |
Wall Mounted / Table Top |
### Technical Highlights & Service Guides
1. Product Customer Care Number: 8860707040
For all your support needs, including installation, filter replacements, or technical complaints, please call the official support line at 8860707040. Our team provides prompt door-step service through certified technicians. Registering your purchase via this number ensures you receive timely service reminders and access to genuine spare parts like the 100 GPD booster pump and high-quality RO membranes.
2. Product Related Do’s & Don’ts
Do’s:
- Always use an external pre-filter to protect the internal RO membrane from silt.
- Drain the storage tank completely if the purifier hasn't been used for over 48 hours.
- Ensure the reject water pipe is placed lower than the purifier for smooth drainage.
Don’ts:
- Do not expose the purifier to direct sunlight or rain.
- Never use the purified water for more than 2 days without refreshing the tank.
- Avoid using hot water (above 40°C) as the input source as it can damage the filters.
3. Product Repair Troubleshoots
If you face low water flow, check if the pre-filter candle is dirty; replacing it usually restores the flow. For a noisy operation, ensure the unit is mounted securely and there is no air trapped in the pump. If the water tastes different, it might be time to replace the carbon filter or adjust the TDS controller. If the machine does not start, verify the power connection and ensure the water inlet valve is fully open.
4. Product Service Guide and Future Service Schedule
Regular maintenance is key to long life. Our recommended schedule is:
- Pre-filter Candle: Change every 3 months.
- Sediment & Carbon Filters: Replace every 6–8 months.
- RO Membrane & UV Lamp: Check every 12 months; replace if the flow or water quality drops.
- Tank Cleaning: Sanitization is recommended every 3 months to prevent biofilm growth.
5. Product Installation Guide
The Genius RO should be installed by an authorized technician. It requires a 5-amp power socket and a water source with at least 0.3 kg/cm² pressure. The unit is typically wall-mounted at eye level for easy monitoring of the LED display. During installation, the technician will flush the system for 15 minutes to clear out carbon dust before allowing you to use the water for drinking.
Frequently Asked Questions (FAQs)
- Q: Is it suitable for hard water?
- A: Yes, it is designed to treat hard water from borewells with TDS up to 2000 ppm.
- Q: Can I use the reject water?
- A: Yes, for secondary purposes like floor mopping, washing cars, or watering plants.
- Q: What is the benefit of Alkaline technology?
- A: It neutralizes acidity in the body and enhances hydration by adding essential minerals.
- Q: Does it have an auto-cut feature?
- A: Yes, the machine automatically shuts off once the storage tank is full.
Customer Reviews
- Rohan Mehra: "The 14L capacity is a lifesaver for my family. The water tastes very pure and natural." ⭐⭐⭐⭐⭐
- Sunita Gupta: "Best purchase! The copper technology really makes a difference in the taste. Highly recommended." ⭐⭐⭐⭐⭐
- Karan Singh: "Installation was quick. The LED indicators are very helpful to see when the tank is filling." ⭐⭐⭐⭐
Warranty & Service Terms
We provide a one year warranty on the RO Pump and Electric Power Supply. Please note that during the warranty period, a service visit charge of rupees three hundred only and installation charges of rupees five hundred only are applicable. Filters and membranes are consumables and not covered under the warranty
Frequently Asked Questions
1. How can I purchase an Aquafresh RO product?
You can purchase directly from our official website or through authorized sellers. Always verify the seller before placing your order.
2. Is the product covered under warranty?
Yes, eligible products purchased from authorized sources are covered as per the applicable manufacturer warranty terms. Products purchased from unauthorized sellers may not receive warranty or company service support.
3. How is the product delivered?
Orders are shipped through reputed courier partners. Tracking details are shared once the shipment is dispatched.
4. Is installation included?
Installation is provided as per the product/service terms. Our service team will coordinate with you for installation after delivery.
5. How can I request after-sales service?
You can contact our customer support team by phone/WhatsApp or submit a service complaint through the website.
6. What is Advance Partial COD?
For selected COD orders, a small advance payment is required to confirm the order, and the remaining amount is payable when the product reaches your doorstep.
7. Can I cancel my order and get a refund?
Refunds are processed according to our cancellation and refund policy. Advance payments may be subject to applicable terms, so please check the policy before ordering.
8. What if the product or any part is broken when delivered?
Please do not install or use the product. Take clear photographs/videos of the package and damaged parts and contact us immediately. The issue will be handled according to our damage/return policy.
9. What should I do if I receive the wrong or incomplete product?
Contact us immediately with your order details and photographs/videos of the received package. Our team will verify and assist you as per the applicable policy.
10. How can I contact Aquafresh RO Support?
You can contact our support team through WhatsApp: 8860707040 or submit a complaint through the service request form on our website.
Shipping & Returns
- Free shipping most of Pincode in India.
- Standard delivery within 2–5 business days
- Easy 7-day returns
- Return items in original condition for a full refund
Standard delivery within 2–5 business days
Return items in original condition for a full refund

