Description

Alfa RO: Pure & Healthy Drinking Water

Get pure and healthy drinking water with Alfa RO’s advanced filtration. Easy to use, maintain, and ensures your family’s well-being. Shop now!

Product Advantages :

• Ensures Pure and Healthy Water: Alfa RO utilizes a multi-stage purification process to effectively remove harmful bacteria, viruses, dissolved solids, heavy metals, and other impurities, providing you with safe and healthy drinking water.  
• Advanced RO Technology: Equipped with a high-quality Reverse Osmosis (RO) membrane, Alfa RO ensures the highest level of purification, making it suitable for various water sources, including tap water, well water, and borewell water.
• Enhances Water Taste: By removing impurities, Alfa RO significantly improves the taste and odor of water, making it more refreshing and enjoyable to drink.
• User-Friendly Operation: The Alfa RO is designed for ease of use with a simple and intuitive interface. Its automatic operation ensures a continuous supply of purified water without any hassle.
• Low Maintenance: Built with durable components and a smart design, Alfa RO requires minimal maintenance, saving you time and effort. Regular filter replacements are easy and straightforward.
• Durable and Long-Lasting: Crafted from high-quality materials, Alfa RO is built to last, providing you with years of reliable service and clean drinking water.
• Space-Saving Design: The compact and sleek design of Alfa RO allows for easy installation in various kitchen spaces without occupying much area.  
• Energy Efficient: Designed with energy conservation in mind, Alfa RO consumes minimal electricity, contributing to lower utility bills.

Highlights Specifications :

For any queries, assistance, or information regarding your Alfa RO water purifier, our dedicated customer care team is readily available to help. You can reach us at 8860707040 during our operating hours, which are  Our knowledgeable and friendly representatives can assist you with product information, troubleshooting, warranty claims, service requests, and any other concerns you may have. We are committed to providing you with the best possible support and ensuring your complete satisfaction with your Alfa RO. Please feel free to contact us; we are always happy to assist you. You can also reach us via email at care@aquafreshro.co.in. We strive to respond to all email inquiries within  24-48 business hours.

Product related do’s & don’ts

To ensure the optimal performance and longevity of your Alfa RO water purifier, please adhere to the following do’s and don’ts:

Do’s:

• Read the user manual carefully: Before installation and operation, thoroughly read the user manual to understand the product features and usage guidelines.
• Ensure proper installation: Install the Alfa RO as per the instructions provided in the manual, preferably by a trained technician.
• Use a stabilizer: Connect the RO to a voltage stabilizer to protect it from voltage fluctuations.
• Regularly replace filters: Replace the pre-filter, sediment filter, activated carbon filter, and RO membrane as per the recommended schedule to maintain water purity.
• Clean the storage tank periodically: Clean the storage tank at least once every 15-30 days to prevent the growth of bacteria and algae.
• Use only genuine spare parts: When replacing filters or any other parts, always use genuine Alfa RO spare parts to ensure optimal performance and avoid damage to the unit.
• Monitor water quality: Regularly check the quality of the purified water to ensure it meets your expectations.

Don’ts:

• Do not block the water inlet or outlet: Ensure that the water inlet and outlet pipes are not obstructed in any way.
• Do not expose the RO to direct sunlight or extreme temperatures: Install the RO in a cool and dry place away from direct sunlight and extreme temperature variations.
• Do not use harsh chemicals for cleaning: Use only mild soap and a soft cloth to clean the exterior of the RO. Avoid using harsh chemicals or abrasive cleaners.
• Do not attempt to repair the RO yourself: If you encounter any issues with the RO, contact our customer care or authorized service center for assistance. Do not attempt to repair it yourself, as this may void the warranty and cause further damage.
• Do not use the RO for non-potable water: Alfa RO is designed for purifying potable water sources. Do not use it for purifying water from unknown or contaminated sources without prior treatment.

Product Repair Troubleshoots

Experiencing issues with your Alfa RO? Here are some common problems and troubleshooting steps you can try before contacting customer support:

• No water flow:
  • Check the water supply: Ensure that the main water supply is turned on and there is sufficient water pressure.
  • Check the inlet valve: Make sure the inlet valve of the RO is fully open.
  • Check for any blockages: Inspect the inlet pipe and pre-filter for any blockages. Clean or replace the pre-filter if necessary.
• Slow water flow:
  • Check the filters: The filters might be clogged. Try replacing the pre-filter, sediment filter, and activated carbon filter.
  • Check the RO membrane: The RO membrane might be due for replacement. Refer to the user manual for the recommended replacement schedule.
  • Check for low water pressure: Ensure that the incoming water pressure is within the recommended range. You might need a booster pump if the pressure is consistently low.
• Unusual noise:
  • Check for air in the system: Air trapped in the system can cause noise. Try turning off the water supply and then turning it back on slowly to release any trapped air.
  • Check the pump: If the noise persists, the pump might be faulty. Contact our customer care for assistance.
• Water leakage:
  • Check the connections: Inspect all the connections and fittings for any leaks. Tighten any loose connections.
  • Check the pipes: Look for any cracks or damage in the pipes. Replace the damaged pipes.
  • Check the storage tank: Ensure that the storage tank is not overfilled or damaged.

If you are unable to resolve the issue using these troubleshooting steps, please do not hesitate to contact our customer care for further assistance or to schedule a service visit.

Product Service Guide and future Service schedule informations

To ensure the continued efficient operation of your Alfa RO water purifier, regular servicing is essential. Here’s a guide to our service and future service schedule:

Service Guide:

• Routine Maintenance: Regular maintenance primarily involves timely replacement of the filters (pre-filter, sediment filter, activated carbon filter, and post-carbon filter) and the RO membrane. The frequency of replacement depends on the quality of your input water and the usage. Please refer to the user manual for the recommended replacement schedule.
• Professional Servicing: We recommend a professional service check-up at least once a year. Our trained technicians will thoroughly inspect your Alfa RO, clean internal components, check for any potential issues, and ensure optimal performance.
• Service Requests: You can request a service by contacting our customer care number 8860707040 or by sending an email to care@aquafreshro.co.in Please provide your product details and the nature of the issue.

Future Service Schedule Information:

While the exact future service schedule depends on your usage and water quality, here’s a general guideline:

• Filter Replacement:
  • Pre-filter, Sediment filter, and Activated Carbon filter: Typically need replacement every 6- months.
  • Post-Carbon filter: Usually needs replacement every 12- months
  • RO Membrane: Typically needs replacement every 1-year.
• Annual Check-up: We recommend scheduling a comprehensive service check-up by our certified technician every 12  months. This will help identify and address any potential issues before they escalate, ensuring the longevity and efficiency of your Alfa RO.

We will also periodically send reminders for scheduled services and filter replacements to ensure your Alfa RO continues to provide you with pure and healthy drinking water.

Product Installation Guide

Installing your Alfa RO water purifier is a straightforward process. Please follow these steps carefully:

1. Unboxing: Carefully unpack the Alfa RO unit and all its components. Ensure that you have all the necessary parts as listed in the user manual.
2. Location Selection: Choose a suitable location for the RO unit that is near a water inlet, a drainage point, and a power outlet. Ensure the surface is stable and can support the weight of the unit when filled with water.
3. Connecting the Water Inlet:
   • Turn off the main water supply.
   • Locate the water inlet valve on the RO unit.
   • Connect one end of the provided inlet pipe to the water source (e.g., a tap or a dedicated plumbing line) using the appropriate fittings.
   • Connect the other end of the inlet pipe to the water inlet valve on the RO unit.
   • Ensure all connections are tight to prevent leaks.
4. Connecting the Drainage Pipe:
   • Locate the drain outlet on the RO unit.
   • Connect one end of the provided drain pipe to the drain outlet.
   • Direct the other end of the drain pipe to a suitable drainage point (e.g., a sink drain). Ensure the drain pipe is positioned to allow for proper drainage.
5. Connecting to the Power Supply:
   • Connect the power adapter to the RO unit.
   • Plug the power adapter into a suitable power outlet. It is recommended to use a voltage stabilizer for added protection.
6. Initial Startup and Flushing:
   • Turn on the main water supply.
   • Open the inlet valve of the RO unit.
   • Allow the water to flow through the system for approximately 15-20 minutes to flush out any manufacturing residues. The water produced during this initial flushing should be discarded.
7. Checking for Leaks: Carefully inspect all connections and pipes for any leaks. Tighten any loose fittings if necessary.
8. Filling the Storage Tank: Once the initial flushing is complete, allow the RO unit to run until the storage tank is full. This may take some time depending on the water pressure and the capacity of the tank.
9. First Use: After the storage tank is full, you can start using your Alfa RO water purifier.

For a more detailed visual guide, please refer to the installation diagram provided in the user manual. If you are unsure about any step, it is recommended to seek assistance from a qualified technician.

FAQs

Here are some frequently asked questions about the Alfa RO water purifier:

Q1: How often should I change the filters? A: The frequency of filter replacement depends on the quality of your input water and your usage. Generally, the pre-filter, sediment filter, and activated carbon filter should be replaced every 6-12 months, the post-carbon filter every 12-18 months, and the RO membrane every 2-3 years. Refer to your user manual for specific recommendations.

Q2: What is the storage capacity of the Alfa RO? A: The Alfa RO has a storage capacity of 10 Liters liters, ensuring you have a sufficient supply of purified water readily available.

Q3: Does the Alfa RO remove all impurities from the water? A: Yes, the Alfa RO utilizes a multi-stage filtration process, including a high-quality RO membrane, which effectively removes harmful bacteria, viruses, dissolved solids, heavy metals, and other impurities, providing you with pure and healthy drinking water.  

Q4: Is professional installation required for the Alfa RO? A: While the Alfa RO is designed for easy installation with the provided instructions, we recommend professional installation for optimal performance and to avoid any potential issues. You can contact our customer care to arrange for installation by a certified technician.

Q5: What is the warranty period for the Alfa RO? A: The Alfa RO comes with a warranty of 1 year Warranty Period against manufacturing defects from the date of purchase. Please refer to the warranty card for detailed terms and conditions.

Q6: What if I face any issues with my Alfa RO? A: If you encounter any problems with your Alfa RO, please refer to the troubleshooting section in the user manual. If the issue persists, you can contact our dedicated customer care team at 8860707040 or email us at care@aquafreshro.co.in for assistance.

Q7: Can the Alfa RO purify water from any source? A: The Alfa RO is designed to purify potable water sources like tap water, well water, and borewell water. However, for highly contaminated water sources, pre-treatment might be required. Please consult our customer care for specific recommendations based on your water source.

To know more information please visit on the official website www.aquafreshro.co.in