Under Warranty period, all electrical/electronic parts are covered for 1 year. The warranty is governed by terms & conditions mentioned on warranty card, please read it. The consumable parts are not covered in warranty as it is consumed by the quantity of usage and the quality of input/sourced water.
These include:
§ Booster Pump
§ SMPS/Adopter
§ Solenoid Valve
§ Flood Valve
§ Auto Cutoff Switch
§ UV Choke
§ HPS/LPS
These exclude:
§ Pre-Filter (Consumable Item)
§ Sediment Cartridge (Consumable Item)
§ Carbon Cartridge (Consumable Item)
§ Membrane (Consumable Item)
§ UV Lamp (Exclude by Vendor Company)
§ Plastic Parts (Due to physical damage/other reason)

Of course. There’s no specific life of a membrane. It’s life can’t be measured by the TIME. It’s life depends on two main factors:
1. The Quantity of usage means how much water membrane filters
2. The Quality of input/sourced water means what TDS level of water has at your place and other factor like turbidity, iron level etc.
Generally a membrane can filter 6000 to 10000 ltrs of water depending upon the input TDS level and subject to all other filters preform in good condition.

It is recommended to get service of your water purifier in every interval of six (6) months.

We change electrical parts when they malfunction or stop working. There’s no defined intervals for changing them.

Delhi means the urban area of Delhi and NCR means the urban area of National Capital Region: Gurgaon, Faridabad, Noida, Ghaziabad. We are only covered a limited area of NCR,
The services & warranty terms in Delhi & NCR
a) Free standard installation
b) One year warranty as per warranty conditions.
c) Cash on Delivery (COD) facility available.

The  Offsite services & warranty terms for other cities in India than Delhi.
a) Free Shipment in anywhere in India.
b) One year warranty managed and delivered by courier service .
c) Free spare parts in warranty are provided, but Installation and Service charges are managed by customer’s end
d) Cash on Delivery (COD) facility is not available

For Other Cities (outside from Delhi & NCR) in India : The warranty is offsite. It means the customer has to take care of door step services & installation of the unit at his own cost by any local dealer in his area.
We provide you the assistance by phone, whats app, youtube etc for installation and service as possible.

Serial No
Parts Change
Working of Part
Approx. Life Cycle
Cost
1
Spun Candle
Remove physical impurities like dust, mud etc.
6 months or 3000 litres
Rs. 250
2
Sediment Cartridge
Remove physical impurities like dust, mud etc.
12 month or 6000 litres
Rs. 300
3
Carbon cartridge
Reduce Chemical impurities like chorines etc.
12 month or 6000 litres
Rs. 300
4
Membrane
It remove 90% (+/- 5%) of TDS (Total Dissolved Solids) from the water. It softs your water and remove microbiological impurities like bacteria virus fungi protozoa etc.
12 month or 6000 litres
Rs.1200